At LilGlam, we are dedicated to ensuring that your orders are delivered to you safely and on time. Below are the details of our shipping and delivery process:
1. Processing Time
- All orders are processed within 1-3 business days, excluding weekends and holidays. You will receive a confirmation email once your order is shipped.
2. Shipping Options & Estimated Delivery Times
- Express Shipping: Estimated delivery within 2-4 business days from the date of shipment.
- Please note that delivery times may vary based on your location and any unforeseen delays by the carrier.
3. Shipping Charges
- Express Shipping: Flat rate of ₹100
- Free shipping on orders over ₹2000.
4. Order Tracking
- Once your order has been shipped, we will send you a tracking number via email so you can monitor its journey to your doorstep.
5. Delivery Locations
- We currently deliver throughout India. For international orders, please contact us at query@mylilglam.com to check if delivery to your location is possible.
6. Missed Deliveries
- In the event of a missed delivery, the courier service will attempt re-delivery or may contact you to arrange an alternate delivery time. If they are unable to deliver your package after multiple attempts, it may be returned to us.
7. Undeliverable Packages
- If a package is returned to us as undeliverable due to an incorrect address or repeated missed deliveries, we will contact you for further instructions. Please note that any additional shipping charges for re-delivery may be applicable.
8. Contact Us
- If you have any questions about shipping, tracking, or delivery of your order, please don’t hesitate to contact us at query@mylilglam.com.
We’re here to assist you!